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Business Process Excellence in Financial Services
September 23 - 25, 2009 · Canary Wharf, London, UK


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Panel of Speakers at the 2008 BPE Finance

  • Mike Sowden, Head of Service Quality, First direct
  • Ashley Braganza, Professor of Organisational Transformation and Director, executive Development Programmes, Brunel
  • Steve Towers, SVP – EMEA, Bennu Group, Founder & CEO, Business Process Management Group
  • John Seddon, Managing Director, Vanguard
  • Gavin Slater, Executive Director, Clydesdale Bank Plc.
  • Richard Frost, ADAM Workflow, HBOS
  • Chris Clenton, Head of Process and Document Management, RBS
  • Karen Abrook, Head of Process Management, ABN AMRO
  • Malcolm Eastwood, Head of Business Transformation & Former CEO, HSBC Kazakhstan, HSBC
  • Jem Eskenzi, CIO, Groupama Insurances
  • Peter Sirman, Head of Operations Consulting, PA Consulting Group
  • Katharine Belsham, Corporate Strategy Director, Intermediate Capital Group PLC
  • Andrew Morrish, Director of Operations, Norwich Union
  • Bob Marsh, Head of IT Strategies and Architecture, Friends Provident
  • Suleiman Asvat, Director, Process Improvement, ABSA
  • Dr C. Tidiane Sow, Director, IT Process Management, Standard Bank South Africa
  • David Bancroft – Turner, chief Executive, The Academy For Political Intelligence
  • Vasco Pinto, Manager, Business Improvement Group, Banco Espirito Santo
  • Andy Jones, Director of Service Development & Marketing, Xerox Global Services
  • Raju Oak, Head of Process and Programme Services, Kleinwort Benson
  • Peter Tyler, Policy Director, Retail & Director, TCF, British Bankers’ Association
  • Johan Redelinghuys, Group Business Assurance, Lloyd’s Register
  • Havana Abid, Director of Operations, Bradford & Bingley
  • Deepak Varghese, Head of Retail and Pri9vate Banking, ICICI Bank UK
  • Caroline Holyhead, Vice President, Lean Six Sigma Black Belt, Bank of New York Mellon
  • David Bobeck, Head of Development, Business Process Management, Credit Suisse
  • Andrew Kidd, Head of OpEx Consulting, Dresdner Kleinwort
  • Justin Kenny, Director of Programmes, Global Transaction Banking e – Commerce, HSBC
  • Sigfred Andersen, Senior Vice President, Corporate Banking, DnB NOR
  • Francis van der Laarschot, Global Head Document Management & Workflow, formerly o9f ABN AMRO
  • Pieter Jongstra, Manager, Business Architecture, SNS Bank
  • Nathan Parry, Strategy and Change Group, Co – Operative Financial Services
  • Justin Chapman, Senior Vice President, Global Head of Process Management, Northern Trust
  • Wayne Thomas, Head of Change Management, 3D Training & Development Ltd
  • Arjen Warnaar, Finance Director, Be Informed
  • Willem Dicou, Managing Director, Product Development, Be Informed

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