Testimonials from 2008

120 process excellence leaders from 40 institutions in 18 countries attended this year’s Exchange, here's what some of them thought:

I found it enjoyable, interesting and challenging, giving me food for thought in how I take forward my own teams business processes for improvement. (Lloyds TSB)

This was my first process excellence conference and I took lots of good ideas away from many of the speakers - very worthwhile. (Irish Life and Permanent)

An opportunity to see a divergent number of current BPE thinking and approaches; providing & triggering many useful elements which can be translated & used back in the office. (Barclays)

Worth seeing. (KBL - KredietBank Luxembourg).

Useful for networking. (Santander - Abbey).

Insight into some of the other Banks, how they do things. Learning from others experience. (RBS).

Interesting and useful. (Erste & Steiermariche Bank Croatia).

Excellent. Very useful and inspiring. (Canovas).

Opportunity to take stock & understand with like minded people. (Lloyds TSB Insurance).

Excellent forum-good set of varied and interesting speakers. Also good networking opportunities. (UBS).

Interesting, thought provoking. (Lloyds TSB Insurance).

Very interesting exchange of ideas, worthwhile. (Alpha Bank)

Excellent opportunity to get out of the 'Rat Race' for two days, and see what the world around us looks like. (Axa Belgium).

First time attendee and found some very interesting views and ideas-made some great contacts and these will help me develop my thinking/skills going forward. (RBS).

An invaluable opportunity to share learning's with others in my industry facing up to the same challenges of getting the best process performance for our businesses. (HBOS).

Above expectations. (DNB NOR Bank).

A fantastic opportunity to network with peers & listen to different approaches to common issues of applying 6 Sigma in finance. (The Bank of New York Mellon).

Lots of good ideas & great people. (Leeds Building Society).

I found the 1st day presentations particularly good and very interesting, the event also provides are opportunity for networking and I met a number of people who I could discuss common challenges, opportunities, etc. (Scottish Widows).

A good mix of strategic & tactical knowledge shared within an informal & effective environment. (Equity Group).

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